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Incident IQ

incident IQ - Submit a Request for Tech Support
Technology Support Solution for Oldham County Schools

IIQ is a ticketing system that quickly alerts IT staff to your technology issues and provides you with status updates while monitoring trends and performance for quality assurance.  Benefits include:

Incident IQ Screenshot: Log in with Microsoft Azure

Simple Login

Click Microsoft Azure to access IIQ with your district Microsoft account.


Quick Tickets

Locations and classroom devices have been entered in the IIQ system, making it easier to submit requests.  

incident IQ - Quick Tickets


Status Updates

IIQ Dashboard shows current ticket status and updates are provided along the way as an issue is being resolved.

IIQ Ticket Progress


Knowledge Base

Helpful tech articles are categorized and searchable. 

incident IQ Knowledge Base


Mobile Access

Download the Incident IQ app to submit a work request straight from your mobile device.

Login with
Incident IQ App Mobile Download Screenshot
Incident IQ App Mobile Enter District Address: Oldham
Incident IQ App Mobile Login with Microsoft Azure Screenshot
Incident IQ Mobile App Login - Enter Username and Password
Incident IQ Mobile App Submit a New Ticket Screen


Login to Incident IQ to view a quick tutorial ‚Äčand see how the new help desk system works.


Incident IQ OCS Technology Support