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IIQ is a ticketing system that quickly alerts IT staff to your technology issues and provides you with status updates while monitoring trends and performance for quality assurance. Benefits include:
Simple Login
Click Microsoft Azure to access IIQ with your district Microsoft account.
Quick Tickets
Locations and classroom devices have been entered in the IIQ system, making it easier to submit requests.
Status Updates
IIQ Dashboard shows current ticket status and updates are provided along the way as an issue is being resolved.
Knowledge Base
Helpful tech articles are categorized and searchable.
Mobile Access
Download the Incident IQ app to submit a work request straight from your mobile device.
| Click INSTALL |
Enter OLDHAM |
Click MICROSOFT AZURE |
Login with DISTRICT EMAIL |
Submit TICKET |
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Login to Incident IQ to view a quick tutorial and see how the new help desk system works.
